FAQ: ordering, pick-up, ingredients and packs
Short answers. If your question is not here, call us.
Ordering and pick-up
How do I order without a web shop?
Call Jiřina (+420 728 466 141) or Jiří (+420 607 629 931), or use the form. Tell us what you want, how much and where you are; we arrange the rest.
Where can I collect for free?
At the workshop, Kochánov 40, 582 53, or in Humpolec near the Bernard brewery. Always by prior phone call, daily 8:00–19:00.
Do you give samples or tastings?
No. You order finished packs. For a first try, the pudding comes in a 400 g pack for 30 Kč (CZK).
Do I pay in advance or on collection?
For pick-up and delivery you pay on hand-over. If we post a parcel, we give you the total first and send it only once you agree.
Delivery
When is delivery free?
To Humpolec and Havlíčkův Brod from 1000 Kč, to Jihlava from 3000 Kč, across the rest of Vysočina from 5000 Kč.
Can you post a parcel?
On request, within Czechia or abroad, though most customers come and collect. You pay the full postage, box and insurance, and we agree the total first. You may also send your own courier.
Ingredients and allergens
What is the dumpling mix made of?
Wheat flour from the mill in Havlíčkův Brod run by our extended family, and dried potato flakes. You add only water; egg, milk or grated potato go in if that is how you like them.
Is the vanilla pudding really gluten-free?
Yes. It is based on corn starch, which contains no gluten. We do not sell a cocoa pudding mix; for a chocolate cream, stir in our cocoa.
How much fat is in your cocoa?
20–22 % cocoa butter. Under EU law, cocoa powder must contain at least 20 %; below that it counts as fat-reduced cocoa. No added sugar, none of the 14 EU allergens, gluten under 20 ppm.
Is the vanilla sugar real vanilla?
No. It is finely ground sugar flavoured with vanillin, not with vanilla pods.
Packs and storage
How many portions from 5 kg of dumpling mix?
About 60–70 side-dish portions. One bag covers a whole season of Sunday lunches.
How much pudding powder per half litre of milk?
About 40 g for 500 ml of milk. One kilo makes about 25 puddings.
How do I store the mixes?
Dry and sealed. Keep the cocoa away from strong smells, ideally at 15–20 °C.
Kitchens and shops: quantity pricing and delivery questions are on the For kitchens page. For kitchens →